Declaration on the obligation to provide information
(Data protection)

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.

Contact us
If you contact us using the form on the website, by phone or by e-mail, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. To do this, we use an inventory management and invoicing program from Apotronik (www.apotronik.at) that is customary in pharmacies. We do not pass this data on to third parties under any circumstances.

Data storage
The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.
The following data is saved:
Surname
First name
address
country
Phone number
e-mail address

Newsletter
If you would like to receive the offered newsletter, we need an email address from you. With the so-called double opt-in procedure, we check that you are actually the owner of the specified email address and that you have signed up for the newsletter. After registering, you will receive a link by email via which you have to confirm your registration in a legally secure manner. The address will only be actively included in the mailing list if the confirmation is given. We use this data exclusively for sending the newsletter.

Sendinblue is used as newsletter software. Your data will be transmitted to Sendinblue GmbH. Sendinblue is prohibited from selling your data and using it for purposes other than sending newsletters. Sendinblue is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

Further information can be found here: https://de.sendinblue.com/informationen-newsletter-empfaenger/?rtype=n2go and in the Sendinblue data protection declaration and in their terms and conditions. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter or by sending your cancellation to the following e-mail address : [email protected] . We will then immediately delete your data in connection with the sending of the newsletter. The data protection measures are always subject to technical updates.For this reason, we ask you to inform yourself about our data protection measures at regular intervals by viewing our data protection declaration.

General information on revocation and objection (opt-out): Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke your consent or to object to the processing of your data using cookie technologies ( collectively referred to as “opt-out”). You can first explain your objection using the settings of your browser, e.g. by deactivating the use of cookies (which can also restrict the functionality of our online offer). An objection to the use of cookies for online marketing purposes can also be declared using a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/ will. In addition, you can receive further objection notices in the context of the information on the service providers and cookies used.

Processing of cookie data on the basis of consent: Before we process or have data processed in the context of the use of cookies, we ask the user for consent that can be revoked at any time. Before the consent has not been given, cookies may be used, which are absolutely necessary for the operation of our online offer.

• Processed data types: usage data (e.g. websites visited, interest in content, access times), meta / communication data (e.g. device information, IP addresses).
• Affected persons: users (e.g. website visitors, users of online services).
• Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a GDPR), legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Your rights
In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

Data storage

We would like to point out that for the purpose of simplifying the shopping process and for later contract processing, the web shop operator stores the IP data of the subscriber as part of cookies, as well as the buyer’s name, address and credit card number […] .

In addition, the following data is also stored by us for the purpose of processing the contract: [bitte Daten ergänzen]. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to meet our tax obligations.

After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).

The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years). The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.

Use of cookies

“This website uses Google Analytics , a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website you declare that you agree to the processing of the data collected about you by Google in the manner described above and for the purpose stated above. ”

Cookies are text files that contain data from websites or domains visited and are stored on the user’s computer by a browser. A cookie is primarily used to store information about a user during or after their visit to an online offer. The stored information can include, for example, the language settings on a website, the login status, a shopping cart or the location at which a video was viewed. The term cookies also includes other technologies that perform the same functions as cookies (e.g. when user information is stored using pseudonymous online identifiers, also known as “user IDs”)

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: Click here to deactivate Google Analytics.

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: Click here to deactivate Google Analytics: Disallow Google Analytics to track me

You can also prevent Google Analytics from processing your data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Disallow Google Analytics to track me

Web analysis

Our website uses functions of the web analysis service … [name of the tool and company of the provider including company headquarters including information on whether data is being transferred to a (non-European) third country]. Cookies are used for this, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider’s server and stored there.

You can prevent this by setting up your browser so that no cookies are saved.

We have concluded a corresponding contract data processing agreement with the provider.

Your IP address is recorded, but pseudonymized immediately (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

The relationship with the web analysis provider is based on Facebook and Google Analytics, which falls under the event that data is sent to the USA : “Privacy Shield”)].

The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

The user data is stored for a period of 24 months

A distinction is made between the following types of cookies and functions:

• Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed their browser.
• Permanent cookies: Permanent cookies are saved even after the browser is closed. For example, the login status can be saved or preferred content can be displayed directly when the user visits a website again. The interests of users who are used to measure reach or for marketing purposes can also be stored in such a cookie.
• First-party cookies: First-party cookies are set by us.
• Third-party cookies (also: third-party cookies) : Third-party cookies are mainly used by advertisers (so-called third parties) to process user information.
• Necessary (also: essential or absolutely necessary) cookies: Cookies can on the one hand be absolutely necessary for the operation of a website (e.g. to save logins or other user input or for security reasons).
• Statistics, marketing and personalization cookies : In addition, cookies are usually also used in the context of range measurement and when the interests of a user or his behavior (e.g. viewing certain content, use of functions, etc.) on individual websites in a user profile get saved. Such profiles are used to show users, for example, content that corresponds to their potential interests. This process is also known as “tracking”, ie following up on the potential interests of users. Insofar as we use cookies or “tracking” technologies, we will inform you separately in our data protection declaration or when obtaining consent.

Notes on legal bases: The legal basis on which we process your personal data with the help of cookies depends on whether we ask for your consent. If this is the case and you consent to the use of cookies, the legal basis for processing your data is the declared consent. Otherwise, the data processed with the help of cookies will be processed on the basis of our legitimate interests (e.g. in the business operation of our online offer and its improvement) or, if the use of cookies is necessary, to fulfill our contractual obligations.

Storage duration: If we do not provide you with any explicit information on the storage duration of permanent cookies (e.g. in the context of a so-called cookie opt-in), please assume that the storage duration can be up to two years.

Facebook pixel
This website uses the Facebook pixel of the social network “Facebook” (Facebook Inc., 1601 S. California Ave, Palo Alto, California 94304, USA). This serves the purpose of presenting interest-related advertisements to visitors to our website when they visit the social network Facebook. When you visit our website, a direct connection to the Facebook servers is established via the Facebook pixel. In doing so, it is transmitted to the Facebook server that you have visited our website and Facebook assigns this information to your personal Facebook user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or its use by Facebook. You can find more information on the collection and use of data by Facebook as well as your rights and options for protecting your privacy in the Facebook data protection information at https://www.facebook.com/about/privacy/ . We ourselves do not pass on customer data to Facebook. You can find more information about your corresponding data protection rights and setting options to protect your privacy at: https://www.facebook.com/policy.php, https://www.facebook.com/help/186325668085084 .

General information on revocation and objection (opt-out): Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke your consent or to object to the processing of your data using cookie technologies ( collectively referred to as “opt-out”). You can first explain your objection using the settings of your browser, e.g. by deactivating the use of cookies (which can also restrict the functionality of our online offer). An objection to the use of cookies for online marketing purposes can also be declared using a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/ will. In addition, you can receive further objection notices in the context of the information on the service providers and cookies used.
Processing of cookie data on the basis of consent : Before we process or have data processed in the context of the use of cookies, we ask the user for consent that can be revoked at any time. Before the consent has not been given, cookies may be used, which are absolutely necessary for the operation of our online offer.

• Processed data types: usage data (e.g. websites visited, interest in content, access times), meta / communication data (e.g. device information, IP addresses).
• Affected persons: users (e.g. website visitors, users of online services).
• Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a GDPR), legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

RECAPTCHA

To protect your inquiries via the Internet form, we use the reCAPTCHA service from Google Inc. (Google). The query is used to differentiate whether the input is made by a person or improperly by automated, machine processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. The different data protection provisions of Google apply to this data. Further information on Google’s data protection guidelines can be found at: https://policies.google.com/privacy?hl=de

Hotjar

Our website uses Hotjar to collect information about the behavior of our users and about their end devices (e.g. IP address in anonymized form, device type, browser type, preferred language, etc.). Hotjar saves this information in a pseudonymised user profile. The information is not used to identify a user. You can object to the storage of the user profile and the information about your visit to our website and the setting of Hotjar tracking cookies. You can find more information on this under this link and in Hotjar’s data protection declaration at https://www.hotjar.com/legal/policies/privacy.

Declaration on the obligation to provide information

(Data protection)

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.

Contact us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.

Web analysis

Our website uses functions of the web analysis service

Google Analytics

Google Ireland ltd.
Gordon House
Barrow Street
Dublin 4 – Ireland

Cookies are used for this, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider’s server and stored there.

You can prevent this by setting up your browser so that no cookies are saved.

We have concluded a corresponding contract data processing agreement with the provider.

Your IP address is recorded, but pseudonymized immediately (e.g. by deleting the last 8 bits). This means that only a rough localization is possible.

The relationship with the web analytics provider is based on

Google Analytics

Google Ireland ltd.
Gordon House
Barrow Street
Dublin 4 – Ireland

The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

The user data is stored for a period of 26 months.

embedded YouTube videos

We embed YouTube videos on our website. The integrated videos place cookies on the users’ computers when the website is accessed. If you have deactivated the setting of cookies for the Google advertising program, you will not have to reckon with such cookies when you call up YouTube clips. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you have to block this accordingly in the browser.

We use the YouTube button plug-in from the audio / video platform youtube.com, which is provided by YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, a subsidiary of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA , is operated. The plug-in can be recognized by the YouTube logo. As soon as you visit pages of our website equipped with a YouTube plug-in, a connection to the YouTube servers is established. The YouTube server is informed which website was visited. If you have a YouTube account and are logged in, YouTube can assign your surfing behavior directly to your personal profile. You can prevent this assignment by logging out of your YouTube account beforehand. Further information on the collection and use of data by YouTube is available at: https://policies.google.com/privacy?hl=en

Google Maps

We use Google Maps API on our website to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the maps functions by visitors to the website. You can find more information about data processing by Google in Google’s data protection information: http://www.google.com/privacypolicy.html. There you can also change your settings in the data protection center so that you can manage and protect your data. Further instructions for managing your own data in connection with Google products can be found on the website operated by Google http://www.dataliberation.org/

Transfer of data to service providers

Furthermore, we can grant access to your personal data to service providers who are based in the European Economic Area (“EEA”) and whom we commission to process the data collected on our website and / or our website, its services or content in accordance with this To host, maintain and maintain privacy policy.

We will notify you if we want to transfer your personal data to a service provider who is based outside the EEA.

If we commission external companies or persons to process personal data that are not collected by them but are made available by us, they will only use the personal data within the framework of the order placed in accordance with our instructions and the provisions of this data protection declaration.

Passing on to other third parties

Your data will only be passed on to supervisory authorities and law enforcement authorities, for example, within the framework of the statutory provisions if it is necessary to prevent and detect cases of fraud and other criminal offenses and / or to ensure network and data security.

Newsletter

Sendin blue

If you would like to receive the offered newsletter, we need an email address from you.

With the so-called double opt-in procedure, we check that you are actually the owner of the specified email address and that you have signed up for the newsletter.

After registering, you will receive a link by email via which you have to confirm your registration in a legally secure manner. The address will only be actively included in the mailing list if the confirmation is given. We use this data exclusively for sending the newsletter.

Sendinblue is used as newsletter software. Your data will be transmitted to Sendinblue GmbH. Sendinblue is prohibited from selling your data and using it for purposes other than sending newsletters. Sendinblue is a German, certified provider, which was selected according to the requirements of the General Data Protection Regulation and the Federal Data Protection Act.

Further information can be found here: https://de.sendinblue.com/informationen-newsletter-empfaenger/?rtype=n2go and in the Sendinblue data protection declaration and in their terms and conditions.

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter or by sending your cancellation to the following e-mail address : [email protected] . We will then immediately delete your data in connection with the sending of the newsletter.

The data protection measures are always subject to technical updates.For this reason, we ask you to inform yourself about our data protection measures at regular intervals by viewing our data protection declaration.

General information on revocation and objection (opt-out): Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke your consent or to object to the processing of your data using cookie technologies ( collectively referred to as “opt-out”). You can first explain your objection using the settings of your browser, e.g. by deactivating the use of cookies (which can also restrict the functionality of our online offer). An objection to the use of cookies for online marketing purposes can also be declared using a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/ will. In addition, you can receive further objection notices in the context of the information on the service providers and cookies used.

Processing of cookie data on the basis of consent: Before we process or have data processed in the context of the use of cookies, we ask the user for consent that can be revoked at any time. Before the consent has not been given, cookies may be used, which are absolutely necessary for the operation of our online offer.

• Processed data types: usage data (e.g. websites visited, interest in content, access times), meta / communication data (e.g. device information, IP addresses).
• Affected persons: users (e.g. website visitors, users of online services).
• Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a GDPR), legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

You can reach us under the following contact details:

[email protected]